Privacy Policy

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The electronic store
 on the website www.plantas-tropical-raras.es with CIF  Y9408356J, 

with address in Los Guajares, processes the personal data provided by the customer in compliance with and confirmation of the General Conditions , as well as electronic orders, deliveries and necessary communications during the period established by law.

General provisions

1. The person responsible for the processing of personal data, in accordance with the GDPR (hereinafter, the "Regulation"), with registered office in Los Guajares (hereinafter, the "Controller");

2. The contact details of the Controller are:
Email: plantas-tropicales@outlook.com, Tel.: +34 ;

3. Personal data means any information relating to an identified or identifiable natural person.

The source of personal data

1. The data controller processes personal data obtained with the consent of the customer through the purchase contract and the execution of the electronic order in the electronic store of www.plantas-tropicales-raras.es ;

2. The data controller only processes the contact data and identification data of the customer that are necessary for the execution of the sales contract;

3. The Controller processes personal data for delivery and administration purposes as well as for the necessary communication between the contracting parties for the period provided for by law. Personal data will not be made public or transferred to other countries.

purpose of data processing

The Data Controller processes the Client's Personal Data for the following reasons:

1. Registration on the website www.plantas-tropical-raras.es in accordance with Chapter 4, paragraph 2 of the GDPR ;

2. To fulfill the electronic order made by the customer (name, address, email, telephone);

3. Comply with laws and regulations arising between the Client and the Controller in the business relationship;

4. Personal data is necessary for the execution of the purchase contract. The contract cannot be concluded without personal data.

Duration of storage of personal data

1. The Controller shall retain personal data for the period necessary to fulfill the rights and obligations arising from the contractual relationship between the Controller and the Client, as well as for a period of three years from the conclusion of the contractual relationship;

2. The controller shall delete all personal data after the specified retention period has elapsed.

Recipients and persons in charge of processing personal data

Third parties processing personal data of customers are subcontractors of the controller. The subcontractor's services are essential for the proper execution of the purchase contract and the processing of the electronic order between the Controller and the Customer.

The Controller's subcontractors are:

• Webnode AG (e-shop system);
• shipping companies;
• Google Analytics (website analytics);

customer rights

According to the regulation, the client has the right to:

1. to view personal data;

2. Correction of personal data;

3. Deletion of personal data;

4. Object to the processing of personal data;

5. Data portability;

6. Unsubscribe from the processing of personal data by sending an email to: plantas-tropicales@outlook.es;

7. lodge a complaint with the supervisory authority in the event of a suspected infringement of the Regulation.

personal data security

1. The Data Controller undertakes to adopt all technical and organizational measures to protect personal data;

2. The controller has implemented technical measures to protect the data storage space. In particular, password-protected access to the computer, use of anti-virus software and regular maintenance of the computer.

Final provision

1. By placing an electronic order on the website www.plantas-tropisches-raras.es the customer confirms that he/ she has been informed of the conditions regarding the protection of personal data and accepts them in full;

2. The customer accepts these rules by checking the box on the purchase form;

3. The Controller may update these Rules at any time. The new updated version must be published on its website.

These rules will enter into force on [date]